Terms and Conditions

Terms & Conditions

Terms & Conditions – Bulk WA Senders by Vaagu

Welcome to Bulk WA Senders by Vaagu, a service operated under Vaagu Infotech (Parent Company). By accessing our website and using our services, you agree to comply with the following Terms and Conditions.


Definitions

  • “Client,” “You,” “Your” refer to the user accessing our services.

  • “Company,” “We,” “Our,” “Us” refer to Vaagu Infotech and Bulk WA Senders.

  • These terms govern all services, agreements, and interactions under applicable Indian laws.


Service & Legal Disclaimer

We do not support or engage in illegal, unethical, or spam-related activities. Clients are solely responsible for how they use our WhatsApp marketing services.

Important:

  • Bulk WA Senders is not a direct partner of Meta (WhatsApp)

  • We provide services through third-party vendors and API providers

  • Any policy restrictions, account limitations, or service disruptions caused by Meta or third-party vendors are beyond our control


Pre-Service Requirements

To deliver effective marketing services, the client must provide:

  • Access to website, app, or digital presence

  • Clear business information (products/services)

If No Website Is Available:

We may use alternative solutions:

  • Google Business Profile optimization

  • Landing page or microsite creation

  • Social media optimization (Facebook, Instagram, LinkedIn)

  • Third-party listing platforms (IndiaMART, JustDial, etc.)

  • WhatsApp-based lead generation

⚠️ Note: Lack of a website may impact performance, credibility, SEO, and conversions.


SEO & Campaign Input

  • We may provide keyword suggestions

  • If the client provides keywords, performance depends on those selections

  • Campaign results are influenced by multiple external factors


Payment Terms

  • Advance payment is mandatory

  • GST is applicable on all services

  • Payment modes: Online transfer, NEFT/IMPS, UPI

  • Cheques are not accepted

  • Ad spend and messaging charges are separate

  • Monthly fees must be paid before the next cycle begins

  • Additional services will incur extra charges


Refund Policy

  • Strict no refund policy

  • No refunds once services are initiated

  • No refunds for mid-term cancellations


Cookies

We use cookies to enhance user experience. By using our website, you agree to our cookie usage in line with our Privacy Policy.


Intellectual Property Rights

All content, materials, and assets on our website are owned by Vaagu Infotech.

You must not:

  • Republish our content

  • Sell or sublicense material

  • Copy or duplicate content

  • Redistribute without permission


User Comments

Users may post comments where applicable.

You agree that:

  • You have rights to post content

  • Content does not violate any laws or rights

  • Content is not abusive, offensive, or promotional spam

We reserve the right to remove inappropriate content.


Hyperlinking to Our Website

Organizations may link to our website if:

  • The link is not misleading

  • It does not imply false endorsement

  • It fits within proper context

We reserve the right to request removal of links.


iFrames

You may not create frames around our website without written permission.


Content Liability

We are not responsible for content appearing on third-party websites linking to us. You agree to protect us from any claims arising from your website content.


Limitation of Liability

We do not guarantee:

  • 100% delivery of messages

  • Platform uptime

  • Business results or ROI

We are not liable for:

  • Loss due to third-party platform issues

  • Account suspension due to policy violations

  • Indirect or consequential damages


Reservation of Rights

We reserve the right to:

  • Modify these Terms at any time

  • Suspend or terminate services for violations

  • Request removal of unauthorized links


Removal of Links

If you find any link on our website inappropriate, you may contact us. We may review and remove it at our discretion.


Disclaimer

To the fullest extent permitted by law:

  • We exclude all warranties related to services and website usage

  • We are not liable for losses or damages arising from service usage

  • We do not guarantee accuracy or completeness of website content

Nothing in this disclaimer limits liability where prohibited by law.


Updates to Terms

These Terms may be updated periodically. Continued use of our services indicates acceptance of the updated Terms.


Contact Us

For any questions regarding these Terms & Conditions, please contact us through our official website.